Soy Candle FAQ
We spent months testing and devising our own formula to ensure a clean burn.
Made with:
Wax - 100% natural soy blend
Fragrance Oil - paraben, phthalate & animal cruelty-free
Cotton wick - lead & zinc free
Every candle is handpoured in the studio with attention and love.
Our candles are made up of 100% natural soy wax that comes from renewable sources. Because of this, we decided to come up with this FAQ to address common characteristics we encounter with soy wax.
If you have any questions, don't hesitate to contact us!
frosting.
Bumpy and rough wax surface after burning?
We call this candle frosting, an indicator that your candle is 100% natural soy.
Worry not, frosting will not affect the performance of your candle at all.
sweating.
Oil build up on the surface of the wax.
Sweating is notorious in 100% soy wax candles and it is a sign that our candles are all natural.
It is in the nature of soy wax to be sensitive to temperature changes.
Worry not, sweating will not affect the quality of your candle at all.
Simply use a dry paper tower and dab on the surface of the wax, then light the candle as usual.
(troubleshoot guide)
tunneling.
Occurs when the flame is extinguished before the candle optimal burn time is achieved. The leftover wax on the sides of the jar will result in the candle not achieving its maximum burn potential. At a certain point, the candle may even be difficult to light.
Solution:
Ensure that the liquid wax has reached the edges of the candle jar before extinguishing.
This will allow the wax to set evenly.
IF your candle has already tunneled, you can still fix it:
Wrap your candle in a single layer of aluminum foil.
Fold the edges around the top of the candle inwards, leaving a small opening in the middle.
Light the candle and let it burn until all the sides are melted down.
giant flame. // sooting.
Flames that are too big may cause soot (black smoke) and may be a potential fire hazard.
Usually caused by burning the candle for too long
OR not trimming the wick to 5mm before lighting.
Solution:
Check your candle burning environment for any drafts, vents or air currents.
Extinguish the flame and let your candle cool.
Ensure that your wick is trimmed to 5mm before lighting your candle again.
Remember that every burn session should not be longer than 4 hours.